What special requests really are
Special requests are the orders that feel separate from the normal customer loop. They often appear after story progress, restaurant repairs, character scenes, or earlier request chains.
Players ask about them so often because they can:
- Open a side generator.
- Ask for longer or stranger chains than normal orders.
- Interrupt the item route you were already building.
- Feel mandatory even when the reward is weak.
That is why they deserve a separate page from the normal orders database.
What to check before spending energy
Write down these five things first:
- Request name.
- Required item or chain.
- Visible reward.
- Unlock trigger.
- Whether the request clears story or restaurant progress.
If you do not know those yet, the safest move is usually to wait and screenshot the card.
When to prioritize one
Prioritize a special request when it:
- Unlocks story progress.
- Opens a restaurant area.
- Reveals a new generator.
- Removes a blocker that has been stalling the board.
- Gives a reward strong enough to justify the energy cost.
When to delay one
Delay a special request when it:
- Uses a long chain with a weak reward.
- Competes with two or three nearly finished normal orders.
- Appears during an event that already needs your energy.
- Looks important, but does not actually unlock anything permanent.
This is where players lose the most resources: not by missing a request, but by treating every request like an emergency.
Hidden or surprise requests
Some requests feel hidden because they appear only after a story step, a repair, or an earlier side request is finished. The most useful way to document them is not with a dramatic title, but with a simple trigger note:
- What task finished right before it appeared?
- Which character was involved?
- Did a new generator appear?
- Did the order board change afterward?
That is the practical information another player needs.
Screenshot checklist
A strong screenshot should show:
- Request name
- Required item icons
- Reward
- Story level or trigger if visible
- Generator or next task if one appears
If those details are missing, keep the row as Needs screenshot instead of treating it as fully verified.
FAQ
Are special requests always worth finishing?
No. Some are important because they unlock progress, but others are just expensive side detours. Always compare the reward with the chain cost.
Can special requests change the order board?
Yes. Some requests introduce side generators or make different chains feel urgent for the next few sessions.
Should I use gems on special requests?
Usually only if the request clearly unlocks something permanent and the gem spend is small compared with the time saved.
Related guides
Quick FAQ
What is the short answer?
Special requests are story or side-request orders that can ask for longer chains than normal. Check the unlock trigger, reward, and whether the request clears a real blocker before spending energy.
When was this guide last checked?
This guide was last checked on .